QUESTIONS

FREQUENTLY ASKED QUESTIONS

Are your products authentic?

Yes, all our products are 100% authentic and sourced directly from authorized distributors and manufacturers in Brazil, Europe, and other countries. We guarantee genuine professional-grade hair treatments.

Do you ship across Canada?

Yes, we deliver to all provinces and territories across Canada with fast and reliable shipping.

Are there any customs fees or duties?

No, all our products are shipped from within Canada, so you won't pay any customs duties, border fees, or surprise charges at delivery.

How long does shipping take?

Most orders are delivered within 3-7 business days depending on your location. We process orders quickly to ensure you receive your products as soon as possible.

Do you offer products for all hair types?

Yes, we carry treatments for all hair types including curly, straight, damaged, color-treated, and chemically processed hair. Our catalog includes Brazilian keratin treatments, protein therapies, hydration masks, and more.

What brands do you carry?

We feature top international brands from Brazil and Europe, specializing in professional hair repair and smoothing treatments. Browse our catalog to see our full collection.

Can salons and professionals order from you?

Absolutely. We welcome orders from hair salons, stylists, and beauty professionals. Contact us for information about bulk pricing and professional accounts.

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